The bar is not appearing in my store

Almost always the theme embed, page targeting or scheduling — here is the checklist in order.

📣 Barly3 min readUpdated 2026-08-24

If the bar appears but is hidden behind your theme's header or a popup, tell us which theme you use — the bar is designed to sit above theme content on any theme, including custom builds, so that would be a bug we want to fix.

The bar also disappears for the rest of a visit after a shopper closes it — that is the close button doing its job, not a fault. Open the store in a private window to see it fresh.
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