Managing recipients and unsubscribes

The recipients page is the single place where you can see every customer Repeatly might contact, and stop it for any of them.

Finding someone

Search by any part of an email address. The result shows their purchase count, last order date and current status. If nothing is found, the page says so rather than showing an empty table — the address genuinely is not in the list.

Stopping reminders

Select one customer or use select-all, then suppress. Suppressed customers stay in the list with a clear badge, so you can restore them later if it was a mistake or if they ask to be re-added.

What unsubscribing does

• It applies to every product, not just the one in the message.
• It is permanent until the customer opts back in themselves.
• It cannot be undone by you — restoring someone who unsubscribed is not offered, deliberately.
• It happens with one click, with no login and no confirmation form.

Related articles

• How Repeatly learns each product's reorder interval
• Who receives reminders, and who never will
• Enabling web push notifications on your storefront
• A reminder was not sent — how to find out why